Terms Of Service

Customer/Client: A person, group, or entity purchasing or inquiring about purchasing services from Quantum-Servers.com.

Company: The ownership of Quantum-Servers LLC and all goods and services offered within the auspices of Quantum-Servers LLC.

Game Server: A single process hosted on a Quantum-Servers.com internet server for entertainment or recreational purposes.

TOS: Terms Of Service - A legally binding agreement that outlines an auction site's operating policies. All registered users must agree to a site's terms before using the service.

Refund and Disputes
All payments to Quantum-Servers LLC are final and non-refundable. This is strictly enforced.

Disclosure to Law Enforcement
Illegal activities are STRICLY forbidden on or displayed at servers/services provided by Quantum-Servers LLC. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition Quantum-Servers.com shall have the right to terminate all service set forth in this Agreement.

Service Rates
Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

Payment
Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service. All accounts and services provided by Quantum-Servers LLC. It is your responsibility to apply any TeamPay balance to your invoices due PRIOR to your due date. We charge the amount due on your account on the day it is due. The above applies to all accounts and services provided by Quantum-Servers LLC.

Coupon Codes
Upon using a Coupon Code you agree to a two month minimum service. You may not reorder with the same coupon on the follow month of your first order. If service is Canceled before the second month, there will be a fee charge for the amount of the coupon savings on the initial sale price. The above applies to all accounts and services provided by Quantum-Servers LLC.

Payments and Fees
Credit cards that are declined for any reason are subject to a $25.00 declination fee. Service will be interrupted on accounts that reach 3 days past due. Service interrupted for nonpayment is subject to a $10 reconnect charge. Accounts not paid by due date are subject to a $10 late fee. Accounts that are not collectible by Quantum-Servers LLC may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a "Processing and Collection" Fee of not less than $50 nor more than $150. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS.

Credit Card Batching
All orders made with a Credit Card Payment are charged on a term basis, usually a month to month basis while account is Active. Quantum-Servers LLC Batches Credit Cards on recurring package billing due dates. All Credit Card Batch Payments are final and are not refundable. If you don't want to be charged on a recurring payment due you must contact Billing Support Immediately before a payment due date. Method requests for canceling accounts must be made in writing with at least 48 hours prior to the due date. To cancel a service please email billing[at]Quantum-Servers.com with a reason for your cancellation request. Subscription Payments received are not refundable.

Failure to Pay
The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

Account Cancellation
All requests for canceling accounts must be made in writing with at least 48 hours prior to the due date. To cancel a service please email billing[at]Quantum-Servers.com with a reason for your cancellation request. It is the users responsibility to ensure all subscriptions have been terminated, canceling your account with does not automatically cancel your Paypal subscription. Subscription Payments received are not refundable. Upon canceling your service will continue until your current billing period ends. Any uncollected balances must be paid when you cancel. There are no refunds on prepayments for service or for balances and/or account credits that are managed for customer accounts. All funds paid to Quantum-Servers, LLC are non-refundable and can only be used towards service. All collections for unpaid balance are sent to a collection agency for collection on said account. We will assume you want to continue service until you cancel your account. There are no refunds on unused service or TeamPay balances.

Paypal Subscription Cancellations
If you cancel your Paypal Subscription, your package is immediately canceled. All orders that are made with a Paypal Subscription are serviced as long as the PayPal Subscription is Active. For any Paypal Subscriptions canceled you must follow the 'Account Cancellation' Policy. You may contact billing[at]Quantum-Servers.com if you want to re-enable your Paypal Subscritpion and re-activate your Package. To cancel a service please email billing[at]Quantum-Servers.com with a reason for your cancellation request. It is the users responsibility to ensure all subscriptions have been terminated, canceling your account with does not automatically cancel your Paypal subscription. Subscription Payments received are final and not refundable.

Subscriber Acknowledgment
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

New Domain Accounts
All new webhosting accounts involving new domains will be set up and entered into our DNS servers within 3 to 5 business days. Due to unforeseen complications, however, this process may sometimes require up to 7 business days. If the new domain is registered by the account holder, there will be no handling fee. If the domain is registered by Quantum-Servers LLC, on behalf of the account holder a handling fee may be incurred.

Transfer of Domains
New webhosting accounts which involve the transfer of a domain from another provider to Quantum-Servers LLC, will require a minimum of seven (7) days to be set up and entered into our DNS servers. In some cases, such transfers may take up to sixty (60) days. Due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take. If the transfer of the domain is done by Quantum-Servers LLC, on behalf of the account holder a handling fee may be incurred. If the customer cancels service during the transfer period for any reason, all charges are considered earned.

Support Boundaries
Quantum-Servers LLC, provides 24/7 technical support to our subscribers (except for few holidays and short company meetings when we close our center.) We limit our technical support to our area of expertise. The following is our guidelines when providing support: Quantum-Servers LLC provides support related to your server or virtual site physical functioning. Quantum-Servers LLC does not offer tech support for application specific issues such as cgi programming, html or any other such issue. Quantum-Servers LLC does not provide technical support for YOUR customers. We offer a ticket-based support system for server issues. It is not our job to manage your server mods/plugins, installing mods, fixing mods, modifying mods, etc. We ensure your server to run perfect without mods. If the Subscriber is not able to resolve a server issue via the ticket system, we encourage you to email support[at]Quantum-Servers.com for assistance. If you are able to get online and have other questions, the answers may be on our FAQ page: and then go to the FAQ page- we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before filling out a support ticket at our help desk/ticket system. Quantum-Servers LLC holds the right to deny or refuse technical support for any reason.

SPAM and Unsolicited Commercial Email (UCE)
Quantum-Servers LLC takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Quantum-Servers LLC may not use or permit others to use our network to transact in UCE. Customers of Quantum-Servers LLC may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.

Violation of Quantum-Servers LLC's SPAM policy
Violation of Quantum-Servers LLC's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Quantum-Servers LLC will initiate an immediate investigation (within 48 hours of notification). During the investigation, Quantum-Servers LLC may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Quantum-Servers LLC may, at its sole discretion, restrict, suspend or terminate customer's account. Further, Quantum-Servers LLC reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Quantum-Servers LLC will notify law enforcement officials if the violation is believed to be a criminal offense.

Game Server hosting rules
You are not allowed to host anything in your game server FTP that has nothing to do with the game server it self, or else your account will be suspended without refund. (ex. Warez, pics, etc.) All HLTV recordings must be stored on an off site server or location. No backups of any type are allowed to be hosted off of Quantum-Servers LLC's game servers. Please use your webhosting account for such things.

Bandwidth and Disk Usage
Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form (the "Agreed Usage"). Quantum-Servers LLC will monitor Customer's bandwidth and disk usage. Quantum-Servers LLC shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in Quantum-Servers LLC's sole and absolute discretion. If Quantum-Servers LLC takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. In the event that a customer exceeds the included allocation, Quantum-Servers LLC may, at its sole discretion, collect a deposit, in an amount determined by Quantum-Servers LLC, against customer's credit card on file with Quantum-Servers LLC.

Private server rules
If you order a private server and the password is removed at any time, your account and server will be suspended without refund without notification until after it is done. Also, the password must NOT be given out on a forum, website, e-mail, or any other type of communication which will reach the public, not including your private clan areas.

First violation
Any User, which Quantum-Servers LLC determines to have violated any element of this TOS, shall receive an email, warning them of the violation. The service may be subject at Quantum-Servers LLC's discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations.

Second Violation
Users that Quantum-Servers LLC determines to have committed a second violation of any element of this Acceptable Use Policy or Terms of Service shall be subject to immediate suspension or termination of service without further notice.

Suspension of Service or Cancellation
Quantum-Servers LLC reserves the right to suspend network access to any customer if in the judgment of the Quantum-Servers LLC network administrators the customer's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which Quantum-Servers LLC chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended.

Miscellaneous Provisions
You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

Responsibility for Content
You, as Quantum-Servers LLC's customer, are solely responsible for the content stored on and served by your Quantum-Servers.com Network server.

Customer Responsibility
As a customer it is your responsibility to make backs up any and all files on Quantum-Servers LLC servers. If service is interrupted (Something we did, not something you did) you will be refunded for the time the server was down. As you know we do not make backups of our customers sites/servers. If one of our servers go down and you don't make backups, Your webpage/server files will be lost. So please make backups of everything.

IMPORTANT NOTICE
All Payments To Quantum-Servers LLC Are Non-Refundable
Quantum-Servers LLC ("The Company") agrees to furnish services to the Subscriber, subject to the following TOS (Terms of Service). Use of Quantum-Servers LLC service constitutes acceptance and agreement to Quantum-Servers LLC's TOS (Terms of Service). All provisions of this contract are subject to the TOS (Terms of Service) of Quantum-Servers LLC.

Process Limit
When ordering from Quantum-Servers LLC, on any public or private game servers. You only get 1 process. Any plugin or addon that takes more then 1 process is an extra $5 per month per process. Plugins like HonksBot (Live IRC Server Bot) takes an additional 2 process's. To run this plugin it would be an extra $10 per month. Other known plugins are HLPingBooster. These plugins and any like it are NOT ALLOWED! If at anytime you run one of these plugins, it will be taken as a TOS violation and your services will be suspended/canceled without notice. At this time you will not get a refund. Your servers are not allowed to consume more then 20% of the CPUs cycles. If your server exceeds more than 20% CPU usage it is permissible as long as its not for an extended frame of time, which is decided by Quantum-Servers.com

Free Domain Information
When ordering any package that comes with a free domain. The domain is not given until after the third payment is made, or if you prepay for three or more months. The free domain is registered for one year. After that you must pay $15 a year. If you cancel your services from Quantum-Servers LLC before the domain has expired (1 year) Quantum-Servers LLC will take control of the domain name and resell it.

Denial of Service Information
In the event of a DDoS (Denial of Service) attack from or to a client of Quantum-Servers LLC, all services will be suspended as the attack is investigated. If in any instance we find the attack was from one of our clients it will result in IMMEDIATE termination of all services without notification or refund. In this case we reserve the right to incur fees as damages at the expense of the client, of which will be a minimum of $50 but not exceeding $150. If the investigation was found to be from an outside source, the services will be resumed.

Slander
In the event any client of Quantum-Servers LLC SPAMs public slander by means of a website, forums, IRC, Any live broadcast, or any other means of public slander, your services will be suspended or terminated without warning as well as any bans we feel needs to be in place. If this slander is serious and criminal in nature we reserve the right to take civil action as needed.

Revisions to the TOS: We reserve the right to revise, amend, or modify the TOS at any time and in any manner. In such case the amended or revised TOS will be posted to our website. Subscriber understands that changes to the TOS shall not be grounds for early contract termination or non-payment.

Location and Sever Availability: The TOS shall be construed in all respects in accordance with the laws of the United States / California. If any part of the TOS is found to be invalid or unenforceable by law, the remainder of the TOS will remain enforceable and in full effect.